Employee engagement and retention is a huge issue in today's workforce. The emerging workforce demands a flatter organization. The hierarchal structure of the past causes them to flee or become disengaged. They want their voices heard and a company that doesn't send orders from the top down.
In episode 7 of the Decide To Lead podcast, Russ Hill goes deep on how to build an organization that is flat and where leaders engage directly with the front line. In the show you'll hear from Apple founder Steve Jobs, Starbucks founder Howard Schultz, and Allan Leighton formerly of Pandora and the Royal Mail.
Russ starts the show by talking about the concept of Management By Walking (or Wandering) Around (MBWA). It's something Howard Schultz and Allan Leighton share some insight about in the show.
Then Russ moves into why that helps with employee engagement and how he's seeing a major divide across the world in the approach companies are using to lead and manage people. Some are very much flattening while others are holding onto the old approach of a top down method.
Here are the links Russ mentions in the podcast episode:
- Interview with Steve Jobs about leading people
- Allan Leighton interview on Management By Walking Around
- Tom Peters talks about Howard Schultz's approach to Management by Wandering Around
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From Russ:
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Download this episode of the podcast